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Privacy Policy


Privacy Policy

The Well Day Spa LLC

Effective Date: November 1, 2024

At The Well Day Spa LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our spa, book services, or communicate with us.

Information We Collect

We may collect personal information when you book an appointment, complete an intake form, or contact us. This may include:

  • Name
  • Phone number
  • Email address
  • Health or treatment-related information (if you choose to provide it)
  • Appointment history and preferences

How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Provide safe and personalized spa services
  • Communicate regarding appointments, confirmations, or updates
  • Send optional promotions, discounts, or special offers

Your information remains within The Well Day Spa LLC and is never sold, rented, or shared with third parties for marketing or commercial purposes.

Promotions & Opt-Out

We may occasionally send:

  • Birthday or special occasion offers
  • Discounts or vouchers
  • Spa updates or event information

You may opt out of these communications at any time by:

  • Clicking “unsubscribe” (if available), or
  • Contacting us directly

How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information. Your data is securely stored and only accessed when necessary for business operations.

Illinois Privacy Compliance

As a business operating in Illinois, we comply with applicable state privacy laws.

The Well Day Spa LLC does not collect biometric data (such as fingerprints or facial recognition). If this practice changes, we will provide proper notice and obtain written consent as required under the Illinois Biometric Information Privacy Act (BIPA).

We are committed to maintaining transparency and safeguarding your personal information in accordance with Illinois law.

Third-Party Services

We may use secure third-party platforms (such as booking or payment systems) to operate our business. These providers only access the information necessary to perform their services and are expected to maintain confidentiality and security.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information (subject to legal or business requirements)
  • Opt out of promotional communications

To make a request, please contact us using the information below.

Contact Us

The Well Day Spa LLC

102 S Seminary St

Downs, Illinois 61736

📧 thewelldayspallc@gmail.com

📞 309-665-9606

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. 


Terms and conditions


Terms & Conditions

The Well Day Spa LLC

Effective Date: November 1, 2024

Welcome to The Well Day Spa LLC. By booking services, visiting our spa, or using our website, you agree to the following terms and conditions. Please read carefully.

1. Appointments & Services

  1. Clients are responsible for scheduling appointments accurately.
  2. We request at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may incur fees.
  3. Spa services are provided based on the information you provide, including health history or treatment preferences. Please notify us of any allergies, medical conditions, or other concerns before services are rendered.

2. Client Information & Privacy

  1. The Well Day Spa LLC collects personal information (e.g., name, phone number, email, health history) solely to provide spa services, manage appointments, and send optional promotional communications.
  2. Your information remains within The Well Day Spa LLC and is never sold or shared with third parties for marketing purposes.
  3. Clients may review our full Privacy Policy here: Privacy Policy.

3. Consent to Contact

  1. By providing your contact information via our booking system, in-person, or over the phone, you consent to receive communications regarding:
     
    • Appointment confirmations and reminders
    • Follow-ups related to services
    • Optional promotional messages, discounts, or special offers

  1. Promotional messages can be opted out of separately.
  2. To stop receiving messages, reply STOP or contact us directly. Message and data rates may apply.

4. Opt-Out & Marketing Preferences

  1. Clients can opt out of promotional communications at any time without affecting service-related messages.
  2. Opt-out methods include:
     
    • Replying STOP to text messages
    • Clicking “unsubscribe” in email communications
    • Contacting us directly at the contact information below

5. Illinois & Federal Compliance

  1. Illinois Biometric Information Privacy Act (BIPA): We do not collect biometric data (such as fingerprints or facial scans). If this changes, we will provide written notice and obtain consent as required by law.
  2. Illinois Personal Information Protection Act: We safeguard personal information and take reasonable steps to protect against unauthorized access or disclosure.
  3. Federal regulations (CAN-SPAM Act & TCPA): All communications comply with federal laws regarding email and text messaging. You may opt out at any time.

6. Payment & Billing

  1. Payment is due at the time of service unless prior arrangements are made.
  2. We accept major credit cards, debit cards, and cash.
  3. Refunds or adjustments are at the discretion of The Well Day Spa LLC.

7. Liability

  1. Services are provided for wellness, relaxation, and beauty purposes only.
  2. Clients acknowledge that spa services may involve minor risks. You agree to release The Well Day Spa LLC and its employees from liability for any injury, loss, or damage resulting from services, except as required by law.

8. Website & Online Booking Use

  1. By using our website or online booking system, you agree to provide accurate information and use the site responsibly.
  2. The Well Day Spa LLC is not responsible for technical issues caused by your device, internet connection, or third-party platforms.

9. Updates to Terms

We may update these Terms & Conditions from time to time. Changes will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of updated terms.

10. Contact Information

The Well Day Spa LLC

102 S Seminary St

Downs, Illinois 61736

📧 thewelldayspallc@gmail.com

📞 309-665-9606

Copyright © 2026 The Well day spa - All Rights Reserved.

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